Privacy Policy

Effective Date: 01 January 2024 Last Updated: 09 December 2024

Procentris (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, services, or website.

1. Information We Collect

We may collect the following types of information:

Personal Data: Includes name, email address, phone number, billing information, and other identifiable information provided during account registration or service use.
Technical Data: Includes IP address, browser type, device information, and usage data collected through cookies or analytics tools.
User Content: Any data or files you upload to our platform or software.
All information collected (or restricted from collection) as per Client Contract and Legal Jurisdiction limitations.

2. How We Use Your Information

We use your information to:

Provide, operate, and improve our software and services.
Process transactions and send order confirmations.
Communicate with you about updates, promotions, and support.
Comply with legal obligations and enforce our terms.

3. Sharing Your Information

We do not sell your data. However, we may share your data with:

Service Providers: Third parties who assist in operations such as payment processing, hosting, and analytics.
Affiliates and Partners: To improve or expand service offerings.
Legal Authorities: When required by law or to protect rights, safety, or property.

4. International Data Transfers

If you are located outside the U.S., your data may be transferred to and processed in the U.S. or other countries with potentially different data protection laws. We ensure appropriate safeguards, such as Standard Contractual Clauses, for such transfers.

All transfers may be limited or fully restricted by Client Contract or Legal Jurisdictional limitations.

5. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal obligations.
Data Portability: Request transfer of your data to another provider.
Opt-Out: Withdraw consent or opt out of data processing for marketing purposes.

To exercise your rights, please contact us at CEO@procentris.com.

6. Data Retention

We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Data Security

We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: CEO@procentris.com

Tel: +1 415 462 1845

Region-Specific Addenda

California Residents (CCPA): California users can learn more about their privacy rights he
EU/EEA Residents (GDPR): EU users can learn more about their data rights here.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.